By continuing to use the site, you agree to the use of cookies. You can change this and find out more by following this link.

Need help?

Please be advised that this service is run for Vodafone Ltd by Mobile Phone Xchange Ltd.

Our online service is the one to use. Here's why:

> Always open - the internet never sleeps

> No waiting - nobody likes hanging around in a queue, whether it's in a shop or on the phone. Just send your message and we'll get right back to you

Email us

Need further assistance with Buyback?

Fill in the form below to email our buyback customer service team.
We aim to answer queries within 24 hours.

Send

If you want to send an email yourself, our email address is: info@vodafonebuyback.co.uk

Talk to us

Troubleshooting guides and emails are great. But sometimes, you just need to speak to someone.

From a Vodafone handset:

Call 54321

From any other phone:

Call 0845 270 7114

The contact centre opening hours are:

Monday to Friday
9:00am - 5.30pm