Tip: If you are unsure about the make of your phone, type *#06# into your handset and your IMEI code will pop up on the display. Alternatively, look behind your battery for the code. This will give us the information we need to recognise the make and model. Then type this 15-digit IMEI number into the search bar on the home page to bring up your phone valuation.

Tip: If you send your phone using Royal Mail Special Delivery, your phone will be insured for up to £500 should it get bashed around by the postman on its way to us. It costs a little extra but you get peace of mind. Please remember that it is your responsibility to return the phones to us, and we cannot accept liability for any phones that do not arrive at our warehouse or that are damaged in the post.